How to Clear Cookies & Browser Cache

Clearing cookies and cached files can fix login issues and loading problems. This will not delete your files or computer data.

Google Chrome (Windows & Mac)

• Open Chrome
• Click the three dots (top right)
• Click Settings
• Click Privacy and security
• Click Clear browsing data
• Select Cookies and other site data
• Select Cached images and files
• Time range: All time
• Click Clear data

Mozilla Firefox (Windows & Mac)

• Open Firefox
• Click the three lines (top right)
• Click Settings
• Click Privacy & Security
• Scroll to Cookies and Site Data
• Click Clear Data
• Check Cookies and Site Data
• Check Cached Web Content
• Click Clear

Microsoft Edge

• Open Edge
• Click the three dots (top right)
• Click Settings
• Click Privacy, search, and services
• Click Choose what to clear
• Select Cookies and other site data
• Select Cached images and files
• Time range: All time
• Click Clear now

Safari (Mac)

• Open Safari
• Click Safari in the top menu
• Click Settings
• Open the Privacy tab
• Click Manage Website Data
• Click Remove All
• Confirm

After clearing cookies, you may need to sign in again. If problems continue, close your browser and reopen it.